Language Support

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Fully translated courses give you access to high-quality learning experiences.

Even if you speak English fluently or want to learn English, a course in your primary language may be a better fit to set you up for success and get you working faster as a caregiver.

The Member Resource Center (MRC) can help you find Basic Training or Continuing Education (CE) courses near you in your preferred languages when you call to enroll.

If no courses are available, they can also help you request an interpreter. Call the MRC at 1-866-371-3200, 8 a.m. to 4:30 p.m., Monday through Friday. Or, email mrc@myseiubenefits.org.

Learn more about requesting interpreters for:

Basic Training Courses

Fully translated Basic Training courses may be available in up to 9 different languages and English. You can request a professional interpreter if there are no courses available near you. At this time, community interpreters are not allowed in classrooms for in-person training.

Languages include:

  • Spanish
  • Russian
  • Cantonese
  • Arabic
  • Amharic
  • Korean
  • Vietnamese
  • Cambodian
  • Somali

If you are taking an English Basic Training course with an interpreter, translated course materials can be provided in:

  • Amharic
  • Nepali
  • Samoan
  • Tagalog
  • Ukrainian
  • Laotian
  • Farsi
  • Punjabi

If you primarily speak any of these languages, you will need an interpreter for the class, but you will receive some materials in your own language.

Request a Free Professional Interpreter

If no in-person Basic Training courses are available in your preferred language in a 50 mile radius of your area, call the Member Resource Center (MRC) at 1-866-371-3200, 8 a.m. to 4:30 p.m., Monday through Friday to request a free professional interpreter. Or, email mrc@myseiubenefits.org.

You or your employer must make the interpreter request 3-4 weeks before your Basic Training start date.

CE Courses

All standard Home Care Aides (HCAs) and Adult Child Providers must complete 12 CE credits every year before their birthday.

If you are completing CEs, you have 2 different interpreter options available to you:

  • Professional Interpreters.
  • Community Interpreters.

Professional Interpreter

Some webinar and in-person instructor-led CE courses may be offered in your preferred language. When you call the MRC to enroll in these courses, they can let you know what classes are available.

If there are no in-person CE courses available in your preferred language, you can request a free professional interpreter.

Interpreters not provided by SEIU 775 Benefits Group are currently not allowed in the classrooms due to Covid-19 impacts.

Requesting a Professional Interpreter for In-Person Courses

All professional interpreter requests must be made through the MRC. You can request an interpreter when you call to enroll.

Call the MRC at 1-866-371-3200 or email mrc@myseiubenefits.org to enroll and request language support. They are available from 8 a.m. to 4:30 p.m., Monday through Friday.

Community Interpreter

You can use a community interpreter for webinars and online CEs. A community interpreter is a friend or relative over the age of 18 that is not your client.

For online CEs, you do not need to let the MRC know that you will be using a community interpreter.

Community Interpreter Requests for Webinars

For live, instructor-led webinars, you must let the MRC know that you will have a community interpreter helping you during the course. You are responsible for telling the interpreter when the class will be held.

You can inform the MRC when enrolling or after you enroll in the webinar. Call the MRC at 1-866-371-3200, 8 a.m. to 4:30 p.m., Monday through Friday. Or, email mrc@myseiubenefits.org.

Need Language Support for Training or Health Benefits?

Call the MRC at 1-866-371-3200 or contact us below and a representative will answer your question in your language.

• Arabic
• Cantonese
• Cambodian
• Korean
• Somali
• Laotian
• Spanish
• Samoan
• Russian
• Tagalog
• Ukrainian
• Vietnamese

 

Change Your Language Preference

If you need to change your language preferences in My Benefits, contact the MRC at 1-866-371-3200 or email MRC@myseiubenefits.org.