Language Support

Fully translated courses give you access to high-quality learning experiences.

Even if you speak English fluently or want to learn English, a course in your primary language may be a better fit to set you up for success and get you working faster as a caregiver.

The Member Resource Center (MRC) can help you find Basic Training or Continuing Education (CE) courses near you in your preferred languages when you call to enroll. Call the MRC at 1-866-371-3200, 8 a.m. to 4:30 p.m., Monday through Friday. Or, email mrc@myseiubenefits.org.

Learn more about language support for:

Basic Training.
Continuing Education (CEs).

Basic Training Courses

Fully translated Basic Training courses may be available in up to 9 different languages and English. You can request a professional interpreter if there are no courses available near you.

Languages include:

Spanish
Russian
Cantonese
Arabic
Amharic

Korean
Vietnamese
Cambodian
Somali

If you are taking an English Basic Training course with an interpreter, translated course materials can be provided in:

Amharic
Nepali
Samoan
Tagalog

Ukrainian
Laotian
Farsi
Punjabi

If you primarily speak any of these languages, you will need an interpreter for the class, but you will receive some materials in your own language.

Request a Free Professional Interpreter

If no in-person Basic Training courses are available in your preferred language in a 50 mile radius of your area, call the Member Resource Center (MRC) at 1-866-371-3200, 8 a.m. to 4:30 p.m., Monday through Friday to request a free professional interpreter. Or, email mrc@myseiubenefits.org.

You or your employer must make the interpreter request 3-4 weeks before your Basic Training start date.

CE Courses

All standard Home Care Aides (HCAs) and Adult Child Providers must complete 12 CE credits every year before their birthday.

If you are completing CEs, you have 2 different interpreter options available to you:

Professional Interpreters.
Community Interpreters.

Professional Interpreter

Some webinar and in-person instructor-led CE courses may be offered in your preferred language. You can call the MRC to find and enroll in these courses. They can let you know what classes are available.

If there are no in-person CEs or webinars available in your preferred language, the MRC can assist you in requesting a free professional interpreter.

Requesting a Professional Interpreter for In-Person Courses

All professional interpreter requests must be made through the MRC. Call the MRC at 1-866-371-3200 or email mrc@myseiubenefits.org to enroll and request language support. They are available from 8 a.m. to 4:30 p.m., Monday through Friday.

Community Interpreter

You can use a community interpreter for webinars and online CEs. A community interpreter is a friend or relative over the age of 18 that is not your client.

For online CEs, you do not need to let the MRC know that you will be using a community interpreter. Learn how to enroll in online CEs.

Community Interpreter Requests for Webinars

For live, instructor-led webinars, you must let the MRC know that you will have a community interpreter helping you during the course. You are responsible for telling the interpreter when the class will be held.

You can inform the MRC when enrolling or after you enroll in the webinar. Call the MRC at 1-866-371-3200, 8 a.m. to 4:30 p.m., Monday through Friday. Or, email mrc@myseiubenefits.org.