Language Support

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Fully translated courses give you access to high-quality learning experiences.

Even if you speak English fluently or want to learn English, a course in your primary language may be a better fit to set you up for success and get you working faster as a caregiver.

The Member Resource Center (MRC) can help you find Basic Training or Continuing Education (CE) courses near you in your preferred languages when you call to enroll.

If no courses are available in your preferred language, you can get language support for:

Basic Training Courses

Fully translated Basic Training courses may be available in up to 9 different languages and English. You can request a professional interpreter if there are no courses available near you.

Languages include:

  • Spanish
  • Russian
  • Cantonese
  • Arabic
  • Amharic
  • Korean
  • Vietnamese
  • Cambodian
  • Somali

If you are taking an English Basic Training course with an interpreter, translated course materials can be provided in:

  • Amharic
  • Nepali
  • Samoan
  • Tagalog
  • Ukrainian
  • Laotian
  • Farsi
  • Punjabi

If you primarily speak any of these languages, you will need an interpreter for the class, but you will receive some materials in your own language.

Request a Free Professional Interpreter

If no in-person Basic Training courses are available in your preferred language in a 50 mile radius of your area, call the Member Resource Center (MRC) at 1-866-371-3200, 8 a.m. to 4:30 p.m., Monday through Friday to request a free professional interpreter. Or, email mrc@myseiubenefits.org.

You or your employer must make the interpreter request 3-4 weeks before your Basic Training start date.

CE Courses

All standard Home Care Aides (HCAs) and Adult Child Providers must complete 12 CE credits every year before their birthday.

Community Interpreter

Some online, webinar and in-person instructor-led CE courses may be offered in your preferred language. When you call the MRC to enroll in these courses, they can let you know what classes are available.

If there are no CE courses available in your preferred language, you can use a community interpreter. A community interpreter is a friend or relative over the age of 18 that is not your client.

Request a Community Interpreter for Webinar and In-Person CEs

Webinars and In-Person CEs

For live, instructor-led webinars and in-person CEs, you must let the MRC know that you will have a community interpreter helping you during the course. You are responsible for telling the interpreter when the class will be held.

You can inform the MRC when enrolling or after you enroll. Call the MRC at 1-866-371-3200, 8 a.m. to 4:30 p.m., Monday through Friday. Or, email mrc@myseiubenefits.org.

Online CEs

For online CEs, you do not need to let the MRC know that you will be using a community interpreter.

Need Language Support for Training or Health Benefits?

Call the MRC at 1-866-371-3200 or contact us below and a representative will answer your question in your language.

• Arabic
• Cantonese
• Cambodian
• Korean
• Somali
• Laotian
• Spanish
• Samoan
• Russian
• Tagalog
• Ukrainian
• Vietnamese

 

Change Your Language Preference

If you need to change your language preferences in My Benefits, contact the MRC at 1-866-371-3200 or email MRC@myseiubenefits.org.