Contact Us

Support & Assistance Contact Information

Member Resource Center

1-866-371-3200

Please contact the MRC for training support.

General Business Inquiries

206-254-7120

 

Health Benefits Customer Service 

1-877-606-6705

Please contact the customer service line for health benefits support.

 

Retirement Benefits Customer Service 

1-800-726-8303

Please contact the customer service line to speak to a Retirement Specialist. Secure Retirement Plan benefits are administered by Milliman. 

Training and Student Support

The Member Resource Center is available to support you Monday through Friday from 8 a.m. to 4:30 p.m. Pacific Time, with the exception of the following holidays:

  • New Year’s Day (1/1/24)
  • Martin Luther King Jr. Day (1/15/24)
  • Memorial Day (5/27/24)
  • Juneteenth observed (6/19/24)
  • Independence Day (7/4/24)
  • Labor Day (9/2/24)
  • Veterans Day (11/11/24)
  • Thanksgiving (11/28-29/24)
  • Winter Break (12/24/24 to 1/1/25)

Contact the MRC