Basic Training 30

Basic Training 30 is required training for Parent Individual Provider, Limited Service and Adult Child Caregivers.

You can take up to 27 of Basic Training’s 30 hours online. Only 7 hours have required topics; 20 of the 27 hours are elective classes, giving you the chance to select topics related to common issues you face on the job.

View the Basic Training 30 guide to learn how to successfully complete your training. 

Basic Training is required for:

  • Parent Individual Provider (HCS/AAA)
  • Limited Service Provider
  • Adult Child Individual Provider

Click here for descriptions of these categories.

You must complete all 30 hours to meet your requirement. This includes:

  1. 5 core, online courses (6 hours total).
  2. 20 hours of online elective courses.
  3. 1-hour online webinar.
  4. 3-hour in-person Skills Labs.

Beginning Your Training 

  1. You will receive an email inviting you to enroll in your 1-hour online webinar and 3-hour in-person Skills Labs.
  2. Press on the link in the email you received.
  3. After pressing on this link, you will be sent to the My Benefits login page and asked to login.
  4. Scroll down and press on Confirm Enrollment. You MUST press on “Confirm Enrollment” to enroll and secure your place in the course.

After confirming your enrollment, you can begin taking the remaining 26 hours of online courses at any time on My Benefits. You do not need to complete the webinar or Skills Lab first.

Mandatory Course 

You must take the following 5 mandatory courses online:

  • The Caregiver and Client Experience
  • Providing Care Using a Person-Centered Approach
  • Reducing the Spread of Infection Through Standard Precautions
  • Recognizing and Reporting Consumer Abuse, Neglect and Financial Exploitation
  • Medication Assistance

To take your courses:

  1. Log in to My Benefits.
  2. From the My Benefits home page, press on the Caregiver Learning Center.
  3. In the Caregiver Learning Center, press on the Enroll button in the top right corner.
  4. You will now be able to see all of your mandatory courses. Press on the Select button for these courses.
  5. Press on Confirm Enrollment.
  6. You will then be taken to your confirmation page. Press on Go to My Courses to go to your course page.
  7. On your My Courses page, you will see all the courses you are enrolled in or have taken.

Repeat these steps for all of your mandatory courses.

Elective Courses

You will need to complete 20 hours of elective courses. To enroll:

  1. Log in to My Benefits.
  2. From the My Benefits home page, press on the Caregiver Learning Center.
  3. In the Caregiver Learning Center, press on the Enroll button in the top right corner.
  4. You will now be able to see all courses that you can enroll in. If there is a course that seems interesting to you, press on it. Please note: for the 20 hours of elective courses, you need to select courses that do NOT say Mandatory.
  5. Press the Select button to pick the course option that works for you.
  6. Press on Confirm Enrollment.
  7. You will then be taken to your confirmation page. Press on Go to My Courses to go to your course page.
  8. On your My Courses page, you will see all the courses you are enrolled in or have taken.

Repeat these steps to enroll in another elective course.

Attending Your Webinar

After enrolling in Basic Training, the time, date and Zoom link of your 1-hour webinar will be available on your My Courses page. To take your webinar:

  1. Log in to My Benefits.
  2. From the My Benefits home page, press on the Caregiver Learning Center.
  3. Press on My Courses in the top right corner.
  4. You will then see your Basic Training 30 Skills Preparation webinar. Press Edit.
  5. You will see the time, date and Zoom link for your webinar. Press the Zoom link that appears here to be taken to your webinar on the day and time it is scheduled.
  6. A new window or tab will open in your browser for Zoom. Press the Open zoom.us button.
  7. You are now in your webinar. Please have your student ID ready so that your instructor can verify it during the webinar.

Attending Your In-Person Class

Follow these instructions to find the time, date and location of your 3-hour skills lab:

  1. Log in to My Benefits.
  2. From the My Benefits home page, press on the Caregiver Learning Center.
  3. Press on My Courses in the top right corner.
  4. You will see Basic Training 30 Skills Lab. Press Edit.
  5. Here you will see the date, time and location of your class.

Questions?

If you need help creating your My Benefits account or enrolling in courses, the Member Resource Center (MRC) is here to help you every step of the way.

  • Phone: 1-866-371-3200, Monday–Friday, 8 a.m.–4:30 p.m.
  • Email: mrc@myseiubenefits.org
  • For Limited English Proficiency students, representatives at the MRC can speak with you in your language.

Sylvia Liang

More Information

Frequently Asked Questions
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Language Support
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