Learning Commitment

Classroom Norms & Policies

Classroom Expectations

Your class time is valuable. The following policies ensure a positive learning environment in which you are supported and have the opportunity to be successful.

Only registered students and registered interpreters are allowed in the class.

You may not bring clients, children, pets (excluding service animals), or any other visitors to the class.

Make sure to sign in and out of each module to receive class credit.

If you are unable to attend class, call the MRC as soon as possible to reschedule.

If the Benefits Group has to cancel a class, we will call or text you. Make sure to keep an updated number on file with the MRC. We will work with you to reschedule the class.

Inclement Weather: In the event of bad weather, our policy is to follow determinations made by the local public school district in which your class is being held. If your local school district announces a school closure due to bad weather, we will cancel class in that area as well.

The Benefits Group recommends that the clothes you wear in class are:

Appropriate and comfortable for the skills that you will be performing as a Home Care Aide.

Socks inside flat, nonskid closed-toed shoes.

Respect the property/classroom/restrooms; pick up after yourself (coffee cups, food, paper, etc.).

Smoking, including vapor cigarettes and chewing tobacco, is not allowed in the facility or within 25 feet of its entrances. Use designated areas only.

Instructors will close class for attendance 10 minutes after the scheduled class start time, except for the first day of a Basic Training Course, when instructors will provide an additional 10-minute grace period.

If you arrive more than 10 minutes late to class after the first day, you will be considered late, not be permitted to attend, and need to reschedule your class.

Personal phone calls or other personal matters should be taken care of during breaks/lunch.

Silence your cell phone during class.

Refrain from texting during class.

Make sure you are registered for training before the first day of class.

Plan your transportation one week before your training starts so you know where your classes are located.

Bring a state-issued picture ID to sign in for class. It can be a state ID, a driver’s license, or a passport.

Be prepared by bringing relevant books, files, pens, and supplies. You will receive textbooks on the first day of class.

You will use electronic devices in class to take assessments.

Contact the Member Resource Center (MRC) or your agency employer if you need help with scheduling.

Students and staff have the right to a safe and secure environment. Any behavior that compromises this will not be tolerated.

No drugs, alcohol, firearms, or other weapons may be brought into the classroom.

The Benefits Group reserves the right to remove disruptive participants or anyone compromising the safety of others.

Treat instructors, support staff, and fellow students with respect at all times.

You are expected to fully participate in the learning experience.

You will need to practice skills and complete the online assessments to fully gain knowledge and skills from each course.

Class time is the opportunity to hear from other perspectives; please be respectful of others by listening when others are talking and waiting your turn.

Return promptly from breaks and lunches. Instructors will close class for attendance 10 minutes after the scheduled class re-start time.

Complete your assigned online/out-of-classroom activities and readings PRIOR to reporting to the classroom. This allows you to get the most out of your classroom time and demonstrates respect to the facilitator and fellow learners.

Training Standards

Training standards vary for different workers. We have a guide to help you decide which courses are right for you.

Learn More