Basic Training 7

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Basic Training 7 is a 7-hour required training for Parent Individual Provider (DDA).

Basic Training is required for:

  • Parent Individual Provider (DDA)

Click here for descriptions of these categories.

You must complete all 7 hours to meet your requirement. This includes:

  1. 1-hour of independent study.
  2. 6-hours of instructor-led training (2 online webinars).

If you were hired between May 1, 2021 to March 31, 2022, you were sent an email with your username, password and instructions on how to enroll in the Caregiver Learning Center on My Benefits.

If you were hired between April 1 to September 30, 2022, you will be emailed instructions in July inviting you to enroll in your required training. Please wait until you receive this email to enroll. You have until October 31, 2023 to complete your training.

If you need help logging into My Benefits, go to the My Benefits and Caregiver Learning Center help page.

How to successfully  complete Basic Training 7: 

  1. Before your first webinar:
  2. On the day of your first webinar, go to the email you received with the webinar links and press the link for webinar 1 or copy the link into your browser.
  3. If your second class is a webinar, go to the email you received with the webinar links and press the link for webinar 2 or copy the link into your browser. If your second class is in person. please arrive at least 15 minutes before your class is set to begin. Learn more about the current classroom policy.


If you need help creating your My Benefits account or enrolling in courses, the Member Resource Center (MRC) is here to help you every step of the way.

  • Phone: 1-866-371-3200, Monday–Friday, 8 a.m.–4:30 p.m.
  • Email:
  • For Limited English Proficiency students, representatives at the MRC can speak with you in your language.

Your Training Deadline

Washington state extended the deadline for caregiver training requirements because of COVID-19 impacts. The Department of Social and Health Services (DSHS) set a new deadline based on your hire date.

If you do not finish your required training by your deadline, you will no longer be able to continue working as a paid caregiver.

Your hired or rehired date Must complete Basic Training by
8/17/2019 to 9/30/2020 1/31/2023
10/1/2020 to 4/30/2021 4/30/2023
5/1/2021 to 3/31/2022 7/31/2023
4/1/2022 to 9/30/2022 10/31/2023
10/1/2022 to 6/30/2023 11/30/2023

Sylvia Liang

More Information

Frequently Asked Questions
Have a question? We can help. Read answers to our most common questions.

Language Support
If English is not your native language, here are tips to get the support you need.

Classes Best with Chrome
Be sure to install Google Chrome for your online classes.