Basic Training 7

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Basic Training 7 is a 7-hour required training for Parent Individual Provider (DDA).

Basic Training is required for:

  • Parent Individual Provider (DDA)

Click here for descriptions of these categories.

You must complete all 7 hours to meet your requirement. This includes:

  1. 1-hour of independent study.
  2. 6-hours of instructor-led training (2 online webinars).

You will be able to enroll in Basic Training 7 in the Caregiver Learning Center on My Benefits.

If you need help logging into My Benefits, go to the My Benefits and Caregiver Learning Center help page.

How to successfully  complete Basic Training 7: 

  1. Before your first webinar:
  2. The webinar link will appear in the Caregiver Learning Center before your webinar is set to begin. Log into My Benefits and go to the Caregiver Learning Center to get your Zoom link.


If you need help creating your My Benefits account or enrolling in courses, the Member Resource Center (MRC) is here to help you every step of the way.

  • Phone: 1-866-371-3200, Monday–Friday, 8 a.m.–4:30 p.m.
  • Email:
  • For Limited English Proficiency students, representatives at the MRC can speak with you in your language.

Your Training Deadline

You have 120 days from your hire date to complete your training.

Please contact your employer if you have any questions about your deadline.

Sylvia Liang

More Information

Frequently Asked Questions
Have a question? We can help. Read answers to our most common questions.

Language Support
If English is not your native language, here are tips to get the support you need.

Classes Best with Chrome
Be sure to install Google Chrome for your online classes.