Department of Health Certification

Steps to Get Certified

The SEIU 775 Benefits Group is excited that you are taking your first steps on your journey to becoming a state-certified Home Care Aide! Congratulations.

To earn your certification, you will need to submit an application to the state Department of Health (DOH), go through our training program, and take your certification exam. This application is known as the “Home Care Aide Certification Application” as well as the “DOH Application”.

Below, we offer a step-by-step roadmap in going through training and becoming certified. We recommend that you follow this timeline.

NOTE: Before beginning these steps, make sure you have completed your background check and Orientation and Safety course.

Submit DOH Certification Application — Days 1–14

DOH requires that you submit your application to become a Home Care Aide (HCA) within 14 days of being hired. This application can be submitted before the training begins.

You are NOT required to pay the $85 application fee. As part of your benefits with SEIU 775, the application and first-time testing fees are covered. When applying, rather than mailing in a payment, make sure you check the “state pay” box in the application, on Page 1 of the Home Care Aide Certification Application (which is on Page 7 of the PDF).

If your English skills are limited, you may be allowed up to 60 extra days to become a certified HCA. To apply for provisional certification, you must check the “I am applying for a provisional certificate” box on Page 1 of the Home Care Aide Certification Application (which is on Page 7 of the PDF). NOTE: you will still need to complete Basic Training 70 within 120 days.

In both instances, here is where you would mark the application:

App-Sample

HOW TO APPLY

  1. Download the Certification Application Packet
  2. Send your completed application to the DOH, at this address:

Department of Health
Home Care Aide Credentialing
PO Box 1099
Olympia, WA 98507-1099 

Register for Training — Days 1–14

Individual Providers

Create your username and password to log in to the portal at www.myseiubenefits.org and register for training or call the Member Resource Center at 1-866-371-3200.

Agency Providers 

Check with your employer on the best way to register.

Target Completion of Basic Training — Days 30–60

Take your training as soon as possible to ensure best access to classes in your area and your preferred language.

Self Study and Prepare for the Exam — Days 60–90

To prepare for the exam, review the “Exam Preparation Materials” found on the Prometric website for the Home Care Aide Exam, provided in 13 languages. There you will find practice questions, skills checklists and instructions that will help you be successful in the exam.

Take Exam — Days 90–120

Report to test location prepared to follow the testing guidelines listed in the Candidate Information Booklet and General Instructions. (Click here for translations.)

Get Certified — Days 120–200

Your results are reported to DOH, and they will send you a letter confirming you are officially certified. You can check the DOH website to see if your certification is Active. If your status is “Pending,” it means that DOH does not have all the information they need to complete certification.

Make sure you have:

  • Fully completed the application
  • Completed the background check
  • Explained any personal history that could affect your ability to get certified
  • Successfully passed your written and skills examination through Prometric

FAQ

No. Prior to May 1, 2016, you did need to fill out an application to DOH for certification and also to Prometric for the exam. However, as of May 1, 2016, those applications have been combined.

Completed applications are now submitted to DOH. Prometric will continue to administer the exam. Once an applicant meets all requirements to take exam, DOH notifies Prometric to schedule the exam.

Note that Prometric will not schedule a certification exam without an email address. Applicants must check their email regularly, including junk and spam folders, for communication from DOH and/or Prometric. Applicants without an email address must list the email address for someone who will frequently check their email and pass on information to them.

If you have any questions, contact the Department of Health at (360) 236-2700.

You should submit the Home Care Aide Certification application to Department of Health (DOH) within 14 days of being hired.

If you do not receive notification of an examination date within two weeks from the training completion date, you need to contact Prometric at 1-800-324-4689.

 

How to Apply

  1. Download the Certification Application Packet
  2. Send your completed application to the DOH, at this address:

Department of Health
Home Care Aide Credentialing
PO Box 1099
Olympia, WA 98507-1099

Download the Application