Free Emotional Support.

Anytime. Anywhere. Download the free app today.

Ginger.io is an app for your smartphone that provides caregivers* with the right type of emotional support and guidance.

Get Started Today.

Follow these simple steps:

  1. Download the Ginger.io app for your iPhone or Android phone by clicking the appropriate button below.
  2. Enter code SEIU775BG.
  3. Get matched with a coach.
  4. Begin your path to progress!

 

To learn how to download an app on an Android phone or an iPhone, please see below!

*This exclusive service is for caregivers who have worked at least one hour for an employer who participates in the Health Benefits Trust including DSHS, Addus, Amicable, CCS, CDM, Chesterfield, Coastal CAP, Concerned Citizens, ConcertoHealth (Fidelis), First Choice, KWA, Olympic CAP, Rescare, and Senior Life.
Secure videochat with psychiatrists and therapists through the Ginger.io app has a $0 copay for anyone enrolled in the SEIU775 BG Health Benefit.

Why Ginger.io?

Confidential & Secure
Any information your share is protected by HIPAA, completely confidential and securely stored.
Personalized Self-care
Coaches will share self-care guides to help you achieve your goals and support you every step of the way.

Have questions?

Ginger.io is happy to help! Please email help@ginger.io.

What people say

“I love the convenience and accessibility of my coach.”
“Ashlee is a great listener and very responsive! Love the exercise she recommended.”

Frequently asked questions

How do I download the app?

For Android phones:

1. From a Home screen, tap to open the Play Store. Your Play Store may be in a folder named “Google”.

2. Tap the Google Play search bar (located at the top), enter “Ginger.io” and select the Ginger.io app.

3. Tap Install.

4. To launch the app, tap Open.

For iPhones:

1. Open the App Store on your iPhone.

2. Tap Search and enter the word “Ginger.io” to find the app.

3. When you find the Ginger.io app, download it to your device. To do this:

4. Tap on the app to view the app’s product page.

5. To get the free app, tap Get. If you don’t see a button that says “Get” you might need to tap the image that looks like this:

6. You will need to enter your Apple ID to complete your download. This might mean entering your password, or using Touch ID or Face ID if you have them set up.

Do I have to pay for Ginger.io?
24/7 coaching is free of charge to SEIU 775 Health Benefits Trust members. Video sessions with Ginger.io’s licensed therapists and board-certified psychiatrists are available through the app at an additional cost.

Can I switch coaches?
If you’d like a new coach, click on the button at the top right corner of the screen. Be sure to tell member services what you’re looking for so they can better match you with a new coach.

Can I talk to someone instead of just text message?
Some people prefer having a face-to-face conversation with someone about what’s going on with them, and some people may also want to talk to a licensed healthcare professional instead of a coach. Ginger.io offers secure videochat with licensed therapists and psychiatrists in addition to the 24/7 text coaching service. Members enrolled in the SEIU775 BG health benefit can access secure video chat with a licensed professional, with no copay. To access this service, simply download the app using the instructions above and let your coach or customer service know you’re interested in scheduling an appointment with a licensed professional.

Will SEIU 775 Benefits Group know that I am using Ginger.io?
Ginger.io maintains your privacy and client confidentiality. SEIU 775 Benefits Group will not know how and when you use Ginger.io. Any information you share with your coach is treated as protected health information under HIPAA.