Continuing Education: Assertive Communication

In this course, you will learn about assertive and nonassertive communication styles and how assertive communication helps on the job. You will also learn to use nonverbal and verbal assertive communication techniques to protect against unwanted behaviors.

Learning Objectives:

  • Identify the difference between assertive and nonassertive communication styles.
  • Explain the benefits of exercising the right to communicate assertively on the job.
  • Model assertive nonverbal (body) language.
  • Model assertive communication techniques to protect against unwanted behavior.

Learner Handbook

Download the Continuing Education course in your preferred language.

Students with Disabilities

Students with disabilities have the right to request and receive reasonable accommodation so they can take full advantage of the Training Partnership’s programs and activities. Learn more about our reasonable accommodation policy.

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