HCA Certification Exam Rescheduling

Reschedule your exam for free

In response to the COVID-19 outbreak, Prometric is allowing caregivers to reschedule their Home Care Aide certification testing date for free. If you would like to reschedule your exam test date, please contact Prometric at 800-324-4689.

They have also suspended testing in King and Snohomish counties for the next 2 weeks, effective Saturday, March 7. If you are affected by this, please wait to hear from them by email for rescheduling instructions. They will be reaching out to you.

This information is up-to-date as of March 6, 2020. Future testing may be temporarily suspended in certain areas. This page will be updated with any new information. You can also visit the Prometric homepage for more detail.