Need help?
If you have a question not covered by the text below, please contact the Member Resource Center at 1-866-371-3200, Monday through Friday, 8 a.m. to 6 p.m. Pacific time.
Language Support
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Need classes or materials in the language you speak?
See the Language Support webpage for a description of what information is available in your language.
Help with Technology
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I forgot my password. How do I get a new one?
Click the blue “Forgot password” link from the login box. You’ll receive an email. Follow instructions in the email. If you don’t receive an email please contact the Member Resource Center at 1-866-371-3200, Monday through Friday, 8 a.m. to 6 p.m. Pacific time.
Learning
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How do I register for class?
Click on “My Current Training” for required Basic Training classes. For Continuing Education classes go to “Training Search”. -
Where can I find my class schedule?
Click on “Manage My Training”, then “My Training Calendar”. You can find your schedule by clicking on the month.
Becoming Certified as a Home Care Aide
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Have questions or have concerns about getting certified?
For help with your steps to certification, contact the Peer Mentors today at 855-803-2095 or email peer.mentorship@myseiubenefits.org. Support line hours are Monday-Friday, 10 a.m.–5 p.m. Please leave a message if a mentor is not immediately available. You will receive a call back within one business day. You can also visit this webpage to read more.
Health Insurance Benefits
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How do I qualify for health benefits?
To qualify for coverage from SEIU 775 Benefits Group you must work 80 hours each month for two months in a row and maintain 80 hours per month going forward for continuous coverage. If you’re eligible, you will typically receive an application packet in the mail. See more information.
Help with Technology
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I forgot my password. How do I get a new one?
Click the blue “Forgot password” link from the login box. You’ll receive an email; follow instructions in the email. If you don’t receive an email please contact the Member Resource Center at 1-866-371-3200, Monday through Friday, 8 a.m. to 6 p.m. Pacific time.
Resources for More Work as a Caregiver
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Where can you find more work as a Home Care Aide, or find Respite Caregivers?
Carina is a free online tool that helps connect In-Home Care Clients and Individual Providers who are contracted with the Department of Social and Health Services (DSHS) in Washington state. Visit the site to register and find new clients.