See Your Doctor Free with KPNW HMO

Make a free appointment with a primary doctor!

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As a caregiver with Kaiser Permanente Northwest (KPNW) healthcare coverage provided through SEIU 775 Benefits Group, you have great medical and dental benefits.

The best place to start with your health plan is by seeing a doctor (also called a Primary Care Physician, or PCP). Your doctor can help with general health needs, identify health risks and refer you to a specialist if needed.

You can find a doctor on the KPNW website, or by contacting KPNW Member Services by phone.

Find a Doctor And Schedule an Appointment

An online account makes it easy to find and communicate with a doctor, manage costs, see test results or try a new health program.

You can create an online account and find a doctor by visiting the KPNW website. Once you are logged in, visit the Provider Directory to select a doctor in your network.

If you need help setting up an online account, call KPNW Member Services at  1-800-813-2000.

Once you have chosen a doctor, you can schedule an appointment through your online KPNW account or call your doctor’s office directly.

Healthcare Anywhere

You can also get healthcare virtually using your smartphone, computer or tablet. KPNW offers the following virtual care options:

  • Video and phone visits: You can meet with your doctor or the consulting nurse in your doctor’s office over video or phone call. They can give a diagnosis and treatment advice, and prescribe medications.
  • E-visit: Use Kaiser Permanente’s online questionnaire to get care advice. You will either get recommendations on self-treatment or a doctor will contact you with personalized advice within a few hours. You can access the questionnaire from your online KPNW account.
  • Email: For non-urgent healthcare questions, log into your online KPNW account to send your doctor’s office a message. Responses may take a couple of days.

You can also download the Kaiser Permanente app to securely access your online account and communicate with your doctor’s office from your smartphone.

Learn About Your KPNW Health Plan

For more information about your healthcare coverage, including your Summary of Benefits, see the KPNW 2023 Health Benefits Guide.



Need Help?

If you need help choosing the care that’s right for you, contact KPNW 24/7 at 1-800-813-2000 or 503-813-2000 (TTY 711).

Language and interpreter services are available in many languages. If you need these services, please call 1-800-324-8010 (TTY 711).