Tools for Calm FAQ

Common Questions

Q: How do I get continuing education (CE) credits for the course?

You can earn 6CE credits for completing the course. In order to earn 6 credits, you must complete all sessions of the course. If you miss a session, your instructor will send you instructions on how to make up that class. However, you can only make up a maximum of 2 class sessions. That means you must attend the rest of the sessions live, at your regular class day and time.

Q: When will I get my CE credit?

6 CE credits will be applied all at once, after the course has ended. No partial CE credit is granted(you will either receive 0 or 6 credits). If you have a CE requirement deadline before the end of the course, you’ll need to take a different CE course to fulfill that requirement.

Q: I don’t need CE credit, can I still take the course?

Yes! All active caregivers are eligible to take this course, including those who do not have a continuing education requirement.

Q: What do I do if I miss a class?

If you miss class, your instructor will contact you directly with information on how to make up the class. You will make up the class by watching a recorded version of the class you missed and emailing the instructor back answers to a few questions to demonstrate you understood the content. Because each class session builds on the one before, it’s important to complete the makeup before your next class.

Q: How does an instructor-led video webinar course work?

Rather than going into a classroom, at the start of class time you will access the class sessions through a live video stream on your computer, tablet or phone. This means caregivers from all over the state can benefit from this course, without having to drive anywhere! There will be a live instructor teaching the class, and participants will be able to see and interact with the instructor as well as their classmates.

Q: What do I need to be able to take this course?

You need a device (laptop or desktop computer, tablet, phone) with a camera and microphone built in. Most phones and laptops have cameras; some older desktop computers do not have cameras. We strongly recommend taking the course on a laptop, computer or tablet as you will be better able to see your classmates and teacher, however if you do not have access to one with a camera, you can use your phone.

Q: Can I take the class while I’m cooking, cleaning my house, or running errands?

Even though the course is online, it will require your full attention and that your face be visible to the instructor. If they can’t see you on the video, you won’t be counted as present.Also, this course will teach you techniques to de-stress and find a moment of calm, so you’ll want to have a fairly quiet area where you can take the class without interruption. Before you start class, let your family, friends and clients know that during class time, you’ll need to focus on that rather than on other things.

Have a different question? Please visit myseiu.be/toolsforcalm or call 1 (866) 371-3200