Your KPNW Health Plan

Make a free appointment with your primary doctor.

With your Kaiser Permanente Northwest coverage, you can enjoy free appointments with your primary care doctor in person, by phone or online. You can choose your doctor at any time to get convenient, high-quality and personalized care.

Healthcare Anywhere

With your free and low-cost healthcare anywhere, you can enjoy:

  • High-quality care, personalized to your needs.
  • Safe, convenient visits that happen in the comfort of your own home.
  • A choice of options for secure online or phone care, so you can use whatever technology you like most:
    • Phone.
    • Email.
    • Text-based messaging.
    • Video visits.
    • Smartphone app.

Learn more about the options available on your plan. 

Make an Online Account

An online account saves time by making it easy to find a doctor, manage costs or try a health program. 

  • Visit the Kaiser Permanente Northwest website.
  • Click “Register” in the upper right hand corner. 
  • Click “Create My Account”.
  • Under “Where do you get care?” select “Ore. / SW Wash.”
  • Enter your member registration information, and click “Next”.

Answer several general questions, which will take you to the account home page.

Your 2020-2021 Health Plan

Use your free and low-cost benefits! Your coverage includes emotional health options and dental, hearing and vision benefits.

Learn more about your 2020-2021 health plan. [LINK]


Call customer service at 1-877-606-6705, 8 a.m. to 6 p.m. Pacific time, Monday-Friday.