How to Submit an Appeal to the Health Benefits Trust

Reasons to Send an Appeal to the Health Benefits Trust Appeals Committee

  1. Your eligibility or enrollment was denied.
  2. Your second appeal to your insurance carrier was denied.

You Have Three Ways to Submit an Appeal

  1. Call 866-770-1917 and submit over the phone
  2. Email: SEIU-HBT@Zenith-American.com.
  3. Mail a letter to:

Health Benefits Trust Appeals

11724 NE 195th Street

Ste. 300

Bothell, WA 98011-3145

Appeal Deadlines

You must submit the appeal within 180 days after you first become aware of the issue that you want to appeal.

What to Include in Your Appeal

  1. Personal information including full name, date of birth and address.
  2. Details around the decision you will appeal, including dates and names of anyone you have already spoken to.
  3. Helpful documents, written comments or other information to support your appeal.

What to Expect

  • Within 5 days of receipt, someone will provide written notification acknowledging receipt of the appeal.
  • Within 45 days, you will be notified in writing the outcome of the Health Benefits Trust Appeals Committee.
  • All decisions made by the Health Benefits Trust Appeals Committee are final.

Questions?

Call a Health Benefits Specialist at 866-770-1917, option 1.