COVID-19 (Coronavirus) Caregiver Training

Other COVID-19 links: Top COVID-19 Questions | Get VaccinatedPPE | COVID-19 Information in Other Languages | Health Benefits | Other Resources | COVID-19 CE Webinar

We have been monitoring the recent COVID-19 (the coronavirus) outbreak and are committed to your health and wellbeing during this time. Visit this page for the latest updates and your training-related questions.

As always, your safety is a top priority. If you are attending an in-person class you will have a new classroom experience, designed to keep you safe and comfortable. Classroom procedures follow state and local public health guidance and ensure the best learning experience possible.

New Classroom Policies and Procedures

See the webpage on Classroom Policies and Procedures.

How to Download and Use Zoom

See full instructions on this webpage.

Rescheduling Classes

Your classes will be rescheduled. You will be contacted with rescheduling information when it becomes available. You do not need to call the MRC.

Training Deadlines

Updated as of September 2021

Washington state has extended the deadline for caregiver training requirements until the end of the COVID-19 State of Emergency. The Department of Social and Health Services (DSHS) and the Department of Health (DOH) are in charge of certification deadlines for caregivers, but a new deadline has not yet been implemented.

Once a new deadline is set, all caregivers will have at least 120 days to complete their training requirement. You will be kept informed about the details of DSHS’s training deadline implementation.

If you are impacted by this, you will see December 30 or 31, 2021 as the deadline on your training record.

The current date may be updated again in the future. Please continue checking this page for the most recent updates to training deadlines.

What happens when the training deadline extension ends?

SEIU 775 Benefits Group is working with DSHS, SEIU 775 and other partners to give all caregivers an opportunity to complete training requirements on time. This way, caregivers can continue working when the extension ends and as they work toward finishing training.

How does the extension apply to Continuing Education (CE) deadlines?

Continuing Education (CE) continues to be waived under the Governor’s proclamation but you must pay your renewal fee by your CE deadline even if you have not completed your annual training requirement. In your renewal application you can say that you are in compliance with their CE requirement.

Pay for your Home Care Aide (HCA) renewal online.

CEs will need to be completed by the end of the Governor’s proclamation. It is recommended that you complete your training as soon as you can.

Testing Facilities

Prometric is currently rescheduling Home Care Aide (HCA) certification exams. They will be contacting you by email with your test date. Learn more.

Health Benefits and Retirement Support

The Member Resource Center (MRC) is available to support you Monday through Friday from 8 a.m. to 4:30 p.m. Pacific Time. If the MRC is closed and you have questions about your healthcare benefits or eligibility, or your secure retirement plan, please call 1-866-770-1917. You can also find information about health and retirement at

If you are looking for COVID-19-related health information, please visit the COVID-19 Resources page that has the latest, most accurate information.

For a limited time, if you work fewer than the required 80 hours per month due to COVID-19, you can still get continuous health insurance if you have health coverage through SEIU 775 Benefits Group. Learn more.