Caregiver Kicks - Modern Shoes for the Modern Caregiver
You* can get a free pair of Caregiver Kicks – slip-resistant shoes – as a new bargained benefit.
- Look great and are available in over 70 styles, from popular brands like Reebok, Skechers and New Balance.
- Are comfortable.
- Keep you safer on the job.
Choose your style – From sporty to dressy and everywhere in between, you can choose what works for your own personal style.
Comfort, quality and performance – Caregiver Kicks are modern shoes for the modern caregiver. Features may include: engineered foam compound (to make them lighter), extra-grip heels, trip guards, flex treads and extra cushioning for when you’re on your feet all day.
You can order online or by phone using the purple buttons above.
Safety Information for Your Kicks
Remember, your Caregiver Kicks are different from regular shoes: they are designed to keep you safe at work by helping prevent slips in wet or slippery environments. They are not designed to be used in snow, icy conditions or the gym.
Try your shoes out on different surfaces at home before wearing them at work. Slip-resistant shoes can feel different from other shoes, especially on carpet or other flooring.
*Depending on eligibility
To become eligible, you must work 80+ hours in months 1 and 2, and in month 4 you are eligible and can order shoes. If you have questions about eligibility, you can contact the Member Resource Center at 1-866-371-3200, 8 a.m. to 6 p.m., Monday-Friday.
Order By Phone
You can order your shoes on the phone. Just follow these steps:
STEP 1: Review the online catalog and choose from more than 70 styles of slip-resistant shoes.
STEP 2: Then call the Caregiver Kicks number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time.
It’s easy to order your shoes online. This website allows you to look at all 70+ styles of shoes and make your selection.
Returning your shoes and ordering different shoes is free in most cases. You can read about return policies and how to return your shoes here.
Know Before You Order
For the most part, shoes in the online catalog run true to size. There are a small number of shoes that we recommend ordering a half size larger than normal. These are shoes “Stacey” and “Surfside”. See the image below so you can recognize them in the catalog.
Frequently Asked Questions
Q: How much do the shoes cost?
A: Caregiver Kicks are available at no cost to eligible caregivers.
Q: What do I need to do to be eligible for a pair of Caregiver Kicks?
To be eligible to receive a pair of Caregiver Kicks, you must work as a caregiver for at least 80 hours a month for 2 months or more in a row, and 80 hours within the current eligibility month. You do NOT need to be enrolled in the Benefits Group health plan to be eligible for shoes.
Q: How do I know if a shoe comes in a wide width or half sizes?
A: The full catalog has information on sizes and widths. You can see the full catalog here.
Shipping and Ordering
Q: How do I order online?
A: You can order by going to https://www.srmax.com/caregiverkicks. You will have to sign in with your contact information and be verified by the system. Then you can select your shoes and begin the ordering process.
Q: Who can I call with questions about my order?
A: If you have already ordered your shoes and have questions about your order, please call the Caregiver Kicks number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time.
Q: What should I do if I changed my mind about which shoes I want to order, but I already submitted my order form?
A: If you wish to make changes to your order, please call the Caregiver Kicks toll-free number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time.
Q: Can I order my shoes from the SR Max website?
A: You CANNOT order your free pair of Caregiver Kicks from the SR Max website. This is a retail site ONLY, and, if you attempt to order shoes from the website, it will ask for your credit card information. If you have questions about your shoes, please call the Caregiver Kicks number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time.
Q: What if my shoes aren’t in stock?
A: If your shoe selection is not currently in stock, you will receive an email from SR Max within a week of placing your order. Please check your email regularly so you don’t miss the notification. You will be provided with an approximate date that your shoe selection will become available, and instructed on how to change your shoe order if you wish to select another option that is available immediately.
Q: Do you ship to a P.O. Box?
Q: When will I receive my shoes?
A: Check your email after you place your order to see expected delivery dates. If there is a problem processing your order or your shoes are out of stock, you will get an email notification shortly. Please check your email regularly so you don’t miss information about your shoe order.
Q: What happens if my shoes are lost or stolen?
A: If you believe your shoes were lost or stolen, please contact SR Max at 1-833-599-9621 to determine whether there is confirmation of your shoes being delivered to the correct location. Unfortunately, if UPS has confirmed delivery to the location you specified during your order, we cannot replace lost or stolen shoes.
Q: How many pairs of shoes can I order?
Caregivers can only order one pair of shoes per year.
“These shoes should be on every caregiver.”
– Brittany, Caregiver