Caregiver Kicks - Modern Shoes for the Modern Caregiver
Want to return or exchange shoes? See the full return policies and procedures.
“These shoes should be on every caregiver.”
– Brittany, Caregiver
You* can get a pair of Caregiver Kicks at no cost to you! These shoes are proven to help you avoid slips, trips and falls and to reduce back pain.
- Look great!
- Are comfortable.
- Make your job safer.
Choose your style – From sporty to dressy and everywhere in between, you can choose what works for your own personal style.
Comfort, quality and performance – Caregiver Kicks are modern shoes for the modern caregiver. Features may include: engineered foam compound (to make them lighter), extra-grip heels, trip guards, flex treads and extra cushioning for when you’re on your feet all day.
Questions about ordering your Caregiver Kicks? Call the Caregiver Kicks number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time.
*Depending on eligibility
To be eligible, you need to work 80 hours for two consecutive months and 80 hours in the current eligibility month for a Health Benefits Trust participating employer. If you have questions about eligibility, you can contact the Member Resource Center at 1-866-371-3200, 8 a.m. to 6 p.m., Monday-Friday.
Order by phone:
You can also order your shoes by phone. Simply review the catalog and then call the Caregiver Kicks number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time. You can also call this number if you have ordered already and have questions about your order.
Returning your shoes and ordering different shoes is free in most cases. You can read about return policies and how to return your shoes here.
Frequently Asked Questions
Q: How much do the shoes cost?
A: Caregiver Kicks are available at no cost to eligible caregivers.
Q: What do I need to do to be eligible for a pair of Caregiver Kicks?
To be eligible to receive a pair of Caregiver Kicks, you must work as a caregiver for at least 80 hours a month for 2 months or more in a row, and 80 hours within the current eligibility month. You do NOT need to be enrolled in the Benefits Group health plan to be eligible for shoes.
Q: How do I know if a shoe comes in a wide width or half sizes?
A: The full catalog has information on sizes and widths. You can see the full catalog here.
Shipping and Ordering
Q: How do I order online?
A: You can order by going to https://www.srmax.com/caregiverkicks. You will have to sign in with your contact information and be verified by the system. Then you can select your shoes and begin the ordering process.
Q: Who can I call with questions about my order?
A: If you have already ordered your shoes and have questions about your order, please call the Caregiver Kicks number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time.
Q: What should I do if I changed my mind about which shoes I want to order, but I already submitted my order form?
A: If you wish to make changes to your order, please call the Caregiver Kicks toll-free number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time.
Q: Can I order my shoes from the SR Max website?
A: You CANNOT order your free pair of Caregiver Kicks from the SR Max website. This is a retail site ONLY, and, if you attempt to order shoes from the website, it will ask for your credit card information. If you have questions about your shoes, please call the Caregiver Kicks number at 1-833-599-9621, Monday to Saturday, 5 a.m.-5 p.m. Pacific time.
Q: What if my shoes aren’t in stock?
A: If your shoe selection is not currently in stock, you will receive an email from SR Max within a week of placing your order. Please check your email regularly so you don’t miss the notification. You will be provided with an approximate date that your shoe selection will become available, and instructed on how to change your shoe order if you wish to select another option that is available immediately.
Q: Do you ship to a P.O. Box?
Q: When will I receive my shoes?
A: Check your email after you place your order to see expected delivery dates. If there is a problem processing your order or your shoes are out of stock, you will get an email notification shortly. Please check your email regularly so you don’t miss information about your shoe order.