Printing and Fulfillment RFP FAQ

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Welcome Kit

Will initial mailing be 45,000 like the other items?

No, about 30-100 are sent out on a daily basis. The kit includes a Welcome Letter and ID Badge.

 

Safety and Orientation Kits

Will the DVD need to be labeled with art similar to all other items in the packet?

The DVDs will just be labeled “Safety and Orientation.” No graphic art.

Will the DVD be inserted into the folder inside the front pocket

Yes

Can the bar code be part of the art and printed directly on the folder

Yes

Benefits Book

Can the bar code be part of the art and printed directly on the book

Yes.

InSight Magazine

Can the bar code be part of the art and printed directly on the magazine

Yes.

The description for all items except the Welcome Kit states “kit, warehouse…”.  Will these items need to be packed together, poly paged then barcoded and packed in master cartons or 100-200?

 The Welcome kits need to be printed on a daily basis. They will have variable data and thus are not printed in bulk in advance.

How long with the items be warehoused?

 The time frame will vary depending on the product. Ideally, when a product is used up, we would have a second reprint of the same product or have started production on the latest version of that product.

Welcome Kit

A.   ID Cards

  1. Does SEIU provide the ID card?  If Yes will vendor need to pick up daily?

No, the vendor will need to print the cards as well.

  1. If vendor provides the ID card how will the data be delivered?

The vendor will receive an emailed Excel spreadsheet on a daily basis.

  1. What database format is used?

Microsoft Excel 5.0/95 Workbook

  1. What type of barcoding is required?

Each student has a unique 12-digit ID. This needs to be printed on the ID card with the students’ first and last name and barcode. Our instructors scan the barcodes and sync the students’ attendance into our database system.

  1. What type of equipment is used to read barcode?

Motorola CS1504 Consumer Memory Scanner

It has to also translate correctly into our unique sync software.

  1. How is the card used?

The instructors scan the barcodes for student attendance.

  1. Would SEIU be open to alternative stocks for ID cards? 

Yes.

  1. Would SEIU be open to an integrated ID card?

We need clarification on what you mean.

  1. Would SEIU be open to a Self-Mailer with intergraded ID Card?

We need clarification on what you mean.

B.   Welcome Letter

  1. Can the letter be redesigned to allow simplex printing/lasering?

We need clarification on what you mean.

  1. How is the data delivered and in what format?

It will be emailed on a daily basis in an Excel spreadsheet. The student ID and welcome letter information will be on the same spreadsheet.

C.  Envelope

  1. Does SEIU provide the envelopes?

No.

 

Safety and Orientation Kits

  1. What is the definition of “assemble” and “kit”?

We would like an estimate for the final product. This would include printing, adding the sheets into the folders, folding the sheets, etc. We are looking for a vendor that can provide both printing and fulfillment. That is, we want a vendor that will be able to not only produce the kits but also ship them out to our customers. Some customers will need 300 kits at a time. Others will need 20 kits at a time. This is what we consider kitting and fulfillment.

  1. What do you mean by “barcode”?

A fulfillment vendor should be able to warehouse and have a system for barcoding all of our products. Each product should have a unique SKU and barcode.

  1. What do you mean by “Print on Demand”?

We want to know whether or not a fulfillment vendor can fulfill requests directly from our customers via online ordering—regardless of whether or not we have inventory in the warehouse.

  1. Is the content of the DVD the same for every kit or are there versions?

Yes, they’re the same for every kit.

  1. Do you want the vendor to produce DVD labels?  What are the specs?

The DVDs only need to say Safety and Orientation. Please see sample kit.

  1. Do you want vendor to produce a carrier for the DVD?  What are the specs?

Please see sample kit for specs.

 

Benefit Books

  1. What do you mean by “kit”?

We are looking for a vendor that can provide both printing and fulfillment. That is, we want a vendor that will be able to not only produce the books but also ship them out to our customers. Some customers will need 300 books at a time. Others will need 20 books at a time. This is what we consider kitting and fulfillment.

  1. What do you mean by “barcode”?

A fulfillment vendor should be able to warehouse and have a system for barcoding all of our products. Each product should have a unique SKU and barcode.

  1. Do you want a cost on an initial printing and mailing of 45,000+ and then a distribution cost of drop shipments of 100 to 200?

Yes.                                       

  1. What do you mean by “Print on Demand”?

We want to know whether or not a fulfillment vendor can fulfill requests directly from our customers via online ordering—regardless of whether or not we have inventory in the warehouse.

InSight Magazine

  1. What do you mean by “kit”?

We are looking for a vendor that can provide both printing and fulfillment. That is, we want a vendor that will be able to not only produce the books but also ship them out to our customers. Some customers will need 300 books at a time. Others will need 20 books at a time. This is what we consider kitting and fulfillment.

  1. What do you mean by “barcode”?

A fulfillment vendor should be able to warehouse and have a system for barcoding all of our products. Each product should have a unique SKU and barcode.

  1. Do you want a cost on an initial printing and mailing of 45,000+ and then a distribution cost of drop shipments of 100 to 200?

Yes.

  1. What do you mean by “Print on Demand”?

We want to know whether or not a fulfillment vendor can fulfill requests directly from our customers via online ordering—regardless of whether or not we have inventory in the warehouse.

  1. How many versions are there per year?

TBD

 

General

  1. Do all new hires go through Basic Training?  If Yes, should we include the Benefit Book and InSight Magazine in the Safety and Orientation Kit?

No.

  1. Can you provide the paper specifications for each item?

See sample kit.

  1. How many users would need access to our ordering system/technology program?

200 plus.