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Frequently Asked Questions



Training Partnership FAQ
Learn more about training requirements, mentorship, class registration and curriculum development.

Health Benefits Trust FAQ
Learn more about eligibility requirements, benefits, enrollment and summaries of health plans.
FAQ

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Forget Username or Password? Click Here

Forget Username?
If you are a home care aide: Check your student ID card - the number on the front is your username. You may also call your employer or call the Member Resource Center toll-free at 1-866-371-3200 and ask for your username.

If you are an instructor: Contact your employer.

If you are an employer representative: Contact your web portal coordinator.

Forget Password?
Enter your username and click Log In for next steps.